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Can't create Pressure parts or pipes


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Software: Autodesk Civil 3D 2024

Issue: Pressure parts window empty unable to create anything. 

Things we've tried:

I have tried copying my pressure parts folder to her server and we placed these folders in the default location and still no dice. 

Reinstalled v2024 to see if the there were files missed during said install. 

 

Employee does not have rights to her machine for installing software but neither does the guy behind me and he's able to create whatever parts he needs.

You can see she has some pipes that were there by default but no pipes created under them. 

 

We use the autodesk online license system, is there anything in the set up of here account with them that might block her from creating parts?

image.thumb.png.52bf694e2755006a3c54a61f9e5c21bd.png

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