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R18 - User left local open overnight, others couldn't open new local


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Posted

Hello,

 

 

We had a user that left their local open overnight and this morning the 'create new local' box was grayed out for anyone trying to open a new local. Once the local that was left open overnight was sync'd and closed everyone was able to create locals again.

 

 

Anyone know of a reason this would happen?

Posted

Hmm, not sure that I've ever experienced that before. But maybe it's because I've never had a user leave a local open overnight like that. I would like to know the answer to this if you wind up finding out what happened. I'm actually attempted to recreate this scenario myself. We use C4R but we have a couple of jobs that are Central models on our server so we still are doing it the old fashioned way at times.

 

-TZ

Posted

I think this might happen if the user gets signed out of the Windows user account with the local still open thus breaking communication between local and central.

Posted

That's probably exactly what's happening. Good assessment Rob.

 

-TZ

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