AutoCAD LT (R) 2013 64bit Service Pack 2 Update is Not Initiating When I click it!

[edoll]

Hello all,

 

Every time I open my AutoCAD Program I get a little notification in the upper right saying "AutoCAD LT ® 2013 64bit Service Pack 2 Update" and there is a link to "Update" - or "Install" Now and I click it. An internet explorer window pops up and the screen remains white and a tiny bar along the bottom of the internet browser says "Internet Explorer restricted this webpage from running scripts or ActiveX controls" and there is a button that says "Allow Access" which, when I click it, does nothing.

 

I noticed the web address in the browser is a file path pointing to "LiveUpdateFrame.htm" under C:\Users\xxxxxxx\AppData\Local\Autodesk, Inc\AutoCAD LT\R19.0.55.0.0\LiveUpdateFrame.htm.

 

What is going on here? Why would AutoCAD say there is a service pack ready and not allow me to go through with it?

 

Any ideas would be greatly appreciated!

[ReMark]

You may need to add the website to the Windows "Trusted Site" list.

[edoll]

I just tried adding the web address that the service pack 2 pulls up in Internet Explorer to the "trusted sites" list. Doesn't help any...what is weird is that the "Web address" is not a typical "http://...." it pointing to that .htm file on my computer. I can access the htm file and I can double click it and even when I open it in different browsers it just continues to pull up a blank page...

[rkent]

Sounds like you need to clear the temp internet files on your browsers, maybe check your %temp% folder as well.

[ReMark]

Then bypass the "auto" option altogether and download it directly from here to your desktop or your Downloads folder then install it.

 

http://knowledge.autodesk.com/support/autocad-lt/downloads/caas/downloads/content/autocad-lt-2013-service-pack-2.html

[edoll]

Thanks ReMark, the update through the link you provided worked fine. I didn't bother to go there because I typically try to resolve issues where they occur...but i guess I can let that one go.

[ReMark]

You should take rkent's advice while you're at it too.

 

You are entirely welcomed.