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Posted

I had Vista crash (go figure) and had to do a restore. I am trying to reinstall AutoCAD civil 3D 2009 (discs are bad and Autodesk does not have any copies as the only support the last three years) from a backup from an external harddrive. I click on the setup.exe file and it begins to initialize and then pops with an error " The copy function cannot be used. Failed to copy the following file: SetupRes to C:\Users\\AppData\Local\Temp\… I can see that files have been copied to the folder but not sure why the error message. Can anyone help?

Posted

So you're trying to reinstall, not just restore files, right? If trying to re-install from an external drive, try copying the entire installation package to C: Drive

Posted

Yes just tying to reinstall. I have copied over to C: and tried without success. I have also tried other suggestions in the forum. Here is hoping that someone has had the same problem and found a solution.

Posted

I have no experience with your problem, but I can suggest making sure you're logged on as Administrator, right clicking on setup.exe and "Run as Administrator" disabling antivirus, and running Windows in Diagnostic mode but make sure the Windows Installer service is running)

Posted

I've installed plain AutoCAD "flat" from my root drive twice in the past. I've never attempted to do so from an external drive. When the external drive option failed what did you do to clean up the failed installed before copying everything over to your C: drive? Did you happen to temporarily disable your antivirus program? Did you create any restore points?

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