Hello,
I have users that are running 2018 without issue and the same users also have 2021. Geolocation works fine with 2018 but with 2021 their 360 login name is present but geolocation will not load maps. Opening the same file in 2018 works fine. The other item is when the pull-down is selected next to their sign in name the only two options are: Explore Purchase Options and Manage License. The two options above, Sign Out and Account Details are not displayed. Any help is greatly appreciated.
Thanks,
Phil