Search for acad.pgp, one with UserDataCache in the path should be original unedited version. it should contain:
; Examples of external commands for command windows
DEL, DEL, 8,File to delete: ,
DIR, DIR, 8,File specification: ,
SH, , 1,*OS Command: ,
SHELL, , 1,*OS Command: ,
START, START, 1,*Application to start: ,
TYPE, TYPE, 8,File to list: ,
; Examples of external commands for Windows
; See also the (STARTAPP) AutoLISP function for an alternative method.
EXPLORER, START EXPLORER, 1,,
NOTEPAD, START NOTEPAD, 1,*File to edit: ,
PBRUSH, START PBRUSH, 1,,
Sounds like some of this has been modified.
Safest way to modify Command Aliases and Shell Commands is with the ALIASEDIT Express Tool command by clicking "Command Aliases" from the Express Tools tab in the ribbon where they can easily be added or removed.